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Sales Associate / Customer Service

Elements Massage 2020-06-03T10:41:44-06:00 Elements Massage Mason
9321 South Mason-Montgomery Road
Mason, OH 45040

kelleyday@elementsmassage.com

Summary

Our team members will earn commission for Wellness Plans sales and have opportunities to earn additional bonuses.

Description

Elements Massage Mason is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

Responsibilities and Duties:

  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Massage Wellness Program
  • Being the first and final face of hospitality, whether on the phone or in the studio
  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
  • Working as a team with our Managers and Massage Therapists to create an environment where our clients are the center of our world

Skills:

  • Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program
  • The right candidate must like talking, but more importantly love listening to all new, established and perspective clients
  • The right candidate can turn every incident of client criticism to a story of great customer service

Qualifications:

  • Prior retail sales experience preferred; selling memberships or services in-person to potential clients
  • Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention hospitality and execution
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy to learn computer programs
  • Driven to create the best work environment for the employees and the best experiences for the client.

Studio Specific Benefits:

  • Hourly pay begins at $11/hour
  • Bonuses based on monthly conversion numbers
  • Medical insurance
  • A complimentary monthly massage at the studio (FT employees)

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

Apply Now

 

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