Job Posting

Elements Massage Mason is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

Responsibilities and Duties:

• Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
• Following our proven sales process to enroll clients into the Elements Massage Wellness Program
• Being the first and final face of hospitality, whether on the phone or in the studio
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Working as a team with our Managers and Massage Therapists to create an environment where our clients are the center of our world

Skills:

• Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program
• The right candidate must like talking, but more importantly love listening to all new, established and perspective clients
• The right candidate can turn every incident of client criticism to a story of great customer service

Qualifications:

• Prior retail sales experience preferred; selling memberships or services in-person to potential clients
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention hospitality and execution
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy to learn computer programs
• Driven to create the best work environment for the employees and the best experiences for the client.

Studio Specific Benefits:

• Hourly pay begins at $11/hour
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio (FT employees)

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!